Why am I being charged for shipping?
Hi! Thank you so much for your pledge to the Drawn Hungry Kickstarter campaign! Your pledge will cover the cost of production for your game(s). Unfortunately, shipping is expensive and this method allows me to charge everyone accurately for the cost of delivery. I will have an option to deliver locally within the Greater Portland area for free. If you live in or near Portland, please select the “Local Pickup” option in your survey and I will coordinate a drop-off with you via email.
For those who backed the combo pack, that option is more expensive because the prototype pack and the core game will have to be shipped separately. The prototype pack in October of 2023 and the core game in the fall of 2024.
Last updated: August 24, 2023 19:23
When will my core game be shipped?
I don’t have an exact date for you, but I’m aiming for October or mid-November in 2024.
Last updated: August 24, 2023 19:26
When will my prototype pack be shipped out?
I’m planning on shipping out prototype packs by early October 2023.
Last updated: August 24, 2023 19:26
When will the special occasion art prints ship out?
Those who backed the Kickstarter campaign can expect their art print to ship out by early October. Shipping is included for art prints as well.
Last updated: August 24, 2023 19:29
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.